Frequently Asked

Questions

Where can I buy Somersby?

We think it’s pretty cool that you want to try the refreshing flavours of Somersby that we have! Feel free to purchase from Carlsberg Official Store at https://bitly.ws/Vcki.

Best shared with friends. Isn’t that wonderful.

Is Somersby vegan?

At Somersby, we are open-minded people. It’s part of our DNA. And that’s why we say the more diversity the better. So vegans, we’ve pretty much got you covered – the vast majority of our ciders can be considered to be made from vegan friendly ingredients. That is unless they contain carmine (found in Blackberry). And hey, it’s easy to spot – the use of carmine (E120) is on the ingredient list in markets where the ingredient list is given.

Is Somersby gluten free?

Non-gluten eaters, we’ve got you covered. So pull up a seat at our table, because no cereals or cereal-based ingredients, which are normally a source of gluten, are used in the production of our ciders. Want know something even better? We’ll cheer to that! Listen up, though. If your question concerns the Somersby Apple beer available e.g. on the Polish market, this is an exception, since this recipe is beer-based and therefore contains gluten.

Do you have an alcohol-free Somersby?

Yes! cue round of applause You can find our refreshingly non-alcoholic Somersby 0.0 in Malaysia at selected retail outlets. Alternatively, just visit Carlsberg Official Store in Shopee at https://bitly.ws/Vcki and get it delivered to your doorstep. Cheers!

I’m interested in working for Somersby. Where do I apply?

At Somersby, we celebrate people coming together and we invite people to join us, no matter who they are or what they are into. To us, the more the merrier. And the best way to join us is by checking out your local job search engines where our local market representative will post job openings when we’re on the lookout for talented people. And who knows, that could be you!

I am going to write a school project about Somersby, can you help?

Hats off to you for wanting to do a project about us! We’re very flattered. Unfortunately, we don’t have the resources to help with school projects at the moment. But we fully support you!

Does Somersby cider taste the same all over the world?

A great question, with a great answer: ingredients and taste can differ slightly across countries. Why’s that, you ask? This can be due to locally sourced ingredients and local food legislation, which make the production slightly different. But now you can get a glass of ice cold Somersby in 50 countries across the globe, and we like to cater to our worldwide fans. That’s why we may also use different ingredients and production methods to satisfy local taste preferences. So make sure you try a Somersby on your travels!

Are you interested in sponsoring my event?

We’re big fans of sponsoring events. So much so that we choose our sponsorship agreements very carefully. That’s why we usually only enter into agreement with a limited amount of partners. But we’re always open to new ideas, so feel free to send your detailed sponsorship request to [email protected] and we’ll consider it with the local market. Don’t forget the details though - we reserve the right to not consider sponsorship requests that we feel are not detailed enough.

I have taken a great picture of your cider! Are you interested in using it for marketing purposes?

If we could see your photo right now, we’re sure we’d like it! We unfortunately don’t buy fan pictures for marketing material. But not all hope is lost – we’re big fans of social media, so if you post your photo on there, there’s a possibility it could be picked up and reposted by one of our local markets.

What are Somersby's nutritional facts?

We look at life through cider coloured goggles. But we never forget the details. For information on nutrition, head to each variant’s specific page. All you need to do is explore the specific product you’re looking for on the product overview page. Voilà!

Can I distribute Somersby in my home country?

At Somersby, we’re open-minded people. Send us an email at [email protected] and we’ll point you in the right direction. Fingers crossed!

Where can I buy Somersby in my home country?

Our refreshing Somersby cider is available in 50 countries across the world. For more local information, reach out to us at [email protected] and we will point you in the right direction. Enjoy!

Where can I find out which Somersby flavours are available in my country?

That’s one of our favourites! The best way to find out is by sending us an email at [email protected] and we will point you in the right direction.

I want to buy a larger quantity of Somersby for an event. Can you help?

Sounds like a great event! And we’d love to help make this possible, but unfortunately we don’t sell or ship Somersby from a central warehouse. So to make this event live up to your plans, we advise you to reach out to local distributors and/or retailers to see if they can help with this request. Don’t fret, though, – send us an email at [email protected] and we’ll see if we can point you in the right direction.

My latest experience with Somersby did not live up to my expectations. Where can I complain?

We’re sorry to hear this. But we’re here to help – complaints are handled in local markets. Please send us an email at [email protected] describing the issue, where you are located in the world, and whether you still have a proof of purchase; then we’ll forward your request. If you can include a picture of the issue that would be very helpful. Let’s work this out together.

Where can I find out which new Somersby flavours you are introducing or bringing back to my country?

You can now you can get a glass of ice cold Somersby in 50 countries across the globe, but we’re sorry your favourite cider isn’t available to you! We’re working on it but unfortunately can’t disclose when local markets will introduce or reintroduce certain flavours. We all love a bit of mystery, but to find out sooner you can simply follow Somersby’s local social media channels where you’ll be the first to hear about new flavours.

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